Privacy Policy

Cooper’s Plumbing & Air understands your concerns about privacy and security when using the Internet, and we are committed to protecting the privacy of our valued customers. Cooper’s Plumbing & Air does not sell, rent or exchange any information collected via the Internet. Cooper’s Plumbing & Air keeps all collected information confidential. We have implemented security policies and technical measures to protect your personal data from improper use or unauthorized access.

In order to fulfill your requests for our services and products, it is necessary to obtain your name, address, and phone number information. We use the information you provide to schedule the services and deliver the products you request. We may also use the information to contact you about our products, services and events, to notify you about special offers or promotions, or to respond to your request for information from Cooper’s Plumbing & Air.

Cooper’s Plumbing & Air collects information as described to ensure personalized service to our customers. By using Cooper’s Plumbing & Air you consent to the collection and use of data for this purpose. Any changes to this policy will be posted on the Web site.

SMS Terms & Conditions

Program description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include response to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, follow up.

Program frequency: You can expect to receive 5-10 messages per month from us. Opt out: You can opt out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.

Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.coopersheatingandair.com/contact-us/